Share data securely In order to streamline the work processes within your company and facilitate the exchange of data and information with your partners and customers, you need a secure platform on which everyone can connect. With the Eudonet CRM Open API, you can share your data securely. Whether public (directory, contact details, service offers, documentation) or sensitive (financial information, personal contact details, order tracking, etc.), you benefit from secure authentication to share your data from your CRM . With the Eudonet CRM Open API, you can collaborate with your contacts securely.
Opt for collaboration with your customers Always with a view to improving the productivity of your business, you establish a close relationship with your customers. To do this, you establish a collaborative workflow and work online directly with them: thus, you save time. Thanks to the Eudonet CRM Open API integrated with your website you can share your documents, plan and organise meetings and events. Your contacts can update the data you hold in Eudonet CRM (contact details, preferences).
Facilitate business opportunities Allowing your website provider to integrate the Eudonet CRM with your website via the Open API is also an opportunity for you to develop your business by simplifying the act of purchasing, increasing customer satisfaction by automating certain tasks, such as editing invoices, and so improve loyalty. Through your website, your customers will be able to consult your catalogue of products and services, order and pay for their purchases online, subscribe to additional services, consult activity reports or even register for an event that your company organises.
Optimise the data you hold Ultimately, the Open API is not only a tool that allows you to sell more and sell better, but it is above all a sharing tool. It is a platform that allows you to better collaborate with your suppliers, customers, partners, members and volunteers within the framework of an association. It will allow you to have a common knowledge base with your various contacts. Update information in real time so everyone has the right data all the time. This tool allows you to ensure good practices related to your business and to respect your processes and your values: collaboration, sharing, exchange, etc.